Customer care

A little help from Clara Montell

Think about how you want to layer your knit, then check its individual measurements. A size label is only a starting point; the shape matters too.

Customer care hours

Monday–Friday, 08:00–17:00 America/New_York. The usual reply time is within one business day. Customer care is provided by email.

Help us find the right item

For a product question, include the style name, color and size you are considering. For an existing order, include your order number and use the customer-care details supplied with that order.